99xb FAQ —
Answers to All Your Questions

When you open an account at 99xb for the first time and deposit a minimum of ৳300, a 150% first deposit bonus is automatically added to your balance. For example, deposit ৳1,000 and you get a ৳1,500 bonus — your total balance will be ৳2,500. No separate code or form is needed to claim the bonus.

The wagering requirement is 15 times, and it applies only to the bonus amount — not the deposit. For example, if you receive a ৳1,500 bonus, you need to place a total of ৳22,500 in bets before withdrawing any winnings from the bonus. This is a reasonable requirement — many platforms apply wagering to both the deposit and the bonus.

Most games in 99xb's slots, fishing games, and live casino count toward completing the wagering requirement. However, bets on certain specific games may count partially or not at all. Check our terms and conditions page or ask in live chat for the full list.

Yes, you can request to cancel your bonus at any time. Keep in mind that if the bonus is cancelled, any winnings earned from it will also be cancelled. Only the portion of your actual deposited money will remain. Contact live chat to request a cancellation.

The welcome bonus has a limited validity period. If the wagering requirement is not completed within the specified time, the bonus and any winnings earned from it are automatically cancelled. Check the promotions section of your account or use live chat to find out how much time is left on your bonus.

Always make sure the browser address bar shows https://99xb.lat and look for the green padlock icon. Fake sites usually add numbers or extra characters to the end of the domain (such as 99xb99.com or 99xb-live.net). 99xb never sends a link via SMS or Messenger asking you to log in.

If you see an unfamiliar login or unusual transaction, change your password immediately and let us know via live chat or at [email protected]. Our security team will help temporarily lock the account and investigate. Do not delay — reporting quickly can reduce the extent of any loss.

Choose a password of at least 12 characters that combines uppercase letters, lowercase letters, numbers, and special characters (such as @, #, !). Do not use anything easily guessable (date of birth, mobile number, "123456") as your password. It is safer not to use your 99xb password on any other site.

Never. No 99xb staff member or agent will ever ask for your OTP, bKash PIN, Nagad PIN, or Rocket PIN. If anyone asks for this information, it is an attempt at fraud. If you receive such a call or message, disconnect immediately and inform our support team.

The minimum withdrawal amount at 99xb is ৳500. This limit is the same for all three methods — bKash, Nagad, and Rocket. Withdrawal requests below this amount cannot be submitted.

Approved withdrawal requests are usually processed within 1 hour. This applies to all three methods — bKash, Nagad, and Rocket. However, the first withdrawal may take a little longer if KYC verification has not been completed.

No. Withdrawals can only be made to a bKash, Nagad, or Rocket number registered in your own name. Sending money to a third-party wallet goes against our security and verification policy, and such requests will be rejected.

If more than 1 hour has passed and the money has not arrived, let us know via live chat or at [email protected]. Having your request ID or transaction number on hand will help resolve the issue faster. Our support team is active 24/7.

99xb may request KYC verification before your first large withdrawal or if unusual activity is detected on your account. It is a one-time process — once completed, it does not need to be done again. Completing it promptly helps avoid withdrawal delays.

The name on your 99xb account and the name registered on your bKash/Nagad/Rocket wallet must be exactly the same. If the two differ, your withdrawal request may be held up. If needed, use your name as it appears on your national ID card.

99xb uses SSL encryption to keep all data secure. Documents submitted for KYC are used solely for internal security verification — they are not shared with any third party. Read our privacy policy for more details.

The reason for rejection is usually communicated by email — for example, a blurry image, a name mismatch, or an expired document. Resubmit the corrected document, and if the matter is still unclear, write to [email protected] with full details — we will help.

At 99xb, BPL and international matches including T20 World Cup and IPL offer markets such as match winner, toss winner, top run scorer, innings total, over winner (e.g. runs in the first 6 overs), number of wickets, and many more. Available markets vary depending on the type and format of the match.

Decimal odds show the total return — including your original stake. For example, odds of 2.50 mean you get a total return of ৳250 for every ৳100 bet (profit of ৳150). The higher the odds, the lower the chance of winning but the higher the potential profit. In popular matches like Bangladesh vs India, odds for both teams are shown separately for each market.

An accumulator (or acca) bet combines multiple selections into a single bet. All selections must be correct for the bet to win — if even one is wrong, the entire bet is lost. However, the odds are multiplied together, so the potential winnings are much higher. It carries more risk, so use it responsibly.

If a match is officially declared No Result, the bets on that match are generally cancelled and the full stake is refunded. If a result is determined by the DLS method, bets are settled accordingly. Check 99xb's terms and conditions or live chat for specific rules.

The most popular markets among Bangladeshi players are: match winner, innings total runs (Over/Under), first wicket to fall, top run scorer, and man of the match. Over-by-over betting opportunities are also available for BPL and T20 matches.