Responsible Gaming Commitment
99xb believes enjoyable betting is only possible when it is practiced in a controlled and mindful way — your safety is our highest priority.
Is Betting Entertainment, or a Problem?
Online betting is a fun source of entertainment for millions of people. But for some, it can get out of control. 99xb firmly believes betting should be an enjoyable experience, never a cause of financial stress or mental distress.
We are committed to creating an environment where every player can enjoy themselves safely. On this page you will find responsible betting tools, warning signs to watch for, and details on how to get help.
Remember: betting is a leisure activity. Never wager more than you can afford to lose. Winning is not guaranteed — every bet carries risk.
⚠️ Important Warning Do not treat winnings from betting as a source of income. Do not bet with borrowed money. Never bet with money set aside for family or daily expenses. If betting starts to have a negative impact on your life, please contact the 99xb support team.
Our Protective Tools
99xb offers a number of effective features to help every player keep their betting under control.
Deposit Limit
Set a maximum limit on your daily, weekly, or monthly deposits. Once this limit is set, it will not be possible to deposit more than the approved amount. Enjoy betting while staying within your budget.
Time-Out Feature
Need a break? Use the time-out option to temporarily pause betting activity on your account for a set period. This feature can be activated at any time.
Self-Exclusion
If you feel betting is no longer under your control, apply for self-exclusion. Choosing this option will deactivate your account for an extended period and you will not be able to access it during that time.
Betting History Review
You can view a detailed history of all your bets and financial transactions at any time. Review your own betting patterns and make informed decisions.
Betting Activity Alerts
If your betting activity exceeds a certain level, 99xb will automatically send you an alert. These notifications help you stay in control.
24/7 Support
For any issue, the 99xb support team is always ready. Contact us directly in Bengali via live chat or email — we are here for you.
How to Use the Tools
To activate these features, go to your account settings or contact the support team directly.
Set a Deposit Limit
After logging in to 99xb, go to the "Responsible Gaming" section in your account settings. There you can set a maximum amount for daily, weekly, or monthly deposits. Reducing a limit takes effect immediately; a protective process applies when increasing one.
Activate Time-Out
Use the time-out option to temporarily suspend betting activity for anywhere from 24 hours to several weeks. During this period your account will remain visible but betting and deposits will not be possible.
Apply for Self-Exclusion
To request self-exclusion, email [email protected] or let us know via live chat. Once self-exclusion is in effect, your account will be deactivated permanently or for an extended period, and you should not attempt to open a new account.
Verify Your Account
The age of every account is verified. Accounts belonging to those under 21 are closed immediately. Use a strong password to prevent younger family members from accessing your account.
Core Principles of Responsible Betting
Follow a few simple rules to build healthy betting habits at 99xb.
Set a Budget
Before you start betting, set yourself a weekly or monthly budget. This budget should only consist of money you can afford to spend on entertainment and whose loss would not cause financial hardship.
- Never bet with money meant for family expenses, rent, or food.
- Avoid betting with borrowed money entirely.
- Resist the temptation to bet more after a win.
- Do not rush into placing large bets to recover losses.
Manage Your Time
Setting time limits on betting is very important. Spending a large part of the day betting can have a negative impact on family and social life.
- Set a specific daily time limit for betting.
- Do not place bets when you are tired or emotionally distressed.
- Avoid betting under the influence of alcohol or any other substance.
- Do not treat betting as a substitute for time spent with family and friends.
Have the Right Understanding of Betting
Online betting, slots, and casino games always operate with a certain level of house edge. No strategy can guarantee a win in the long run. At 99xb, past wins are no guarantee of future results. Every spin, match, or hand is independent and is not influenced by previous outcomes.
Think of betting as a leisure activity rather than a long-term investment or source of income. 99xb always ensures fair play, but no one can guarantee winnings.
Warning Signs of a Problem
If you or someone you know shows the following signs, it is time to seek help.
Spending money needed for essential expenses on betting, taking on debt, or struggling to pay bills.
Wanting to stop betting but being unable to, failing repeatedly despite trying.
Feeling anxious or irritable when unable to bet; growing restlessness after a loss.
Hiding betting from family or friends, or lying about how much you are spending.
Prioritising betting over work, family, or other responsibilities.
Placing progressively bigger bets to recapture the earlier thrill, or repeatedly trying to win back lost money.
Do Not Hesitate to Ask for Help
A betting problem is a health issue — it is not a sign of weakness. Asking for help takes courage.
99xb Support Team
If you feel betting is causing problems in your life, our support team is ready to help you directly. We listen without judgment and help activate the tools you need.
Let our support team know — whether you need a deposit limit, time-out, or self-exclusion, we will activate it immediately. Your privacy will be fully protected.
Enjoy 99xb Safely
Bet responsibly and enjoy the fun of entertainment — our platform is always here for you.